• When you interact with our Services or visit our Website, you may choose to provide us with personally identifiable information ("Personal Information"). This Privacy Notice details how we collect and utilize the personal information you may share on our Website or through our Services. It also outlines your options regarding how we manage your personal information.
• If you provide us with personal information about someone else, or if someone else provides us with your information, we will only use that information for the specific purpose it was given.
• This Privacy Notice applies to any personal information that our business partners, subsidiaries, and affiliates may share with us or that we may share with them.

These Terms of Service ("Terms") govern your access to and use of the Huddle web application (the "Web Application") developed by HelpeerZ LLC ("we," "us," or "our"). By accessing or using the Web Application, you agree to be bound by these terms. If you disagree with any part of these terms, you may not access or use the Web Application.

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Huddle App utilizes cookies to gather information. Cookies are small data files containing an anonymous unique identifier that a website sends to your browser and stores on your device. We use session cookies and persistent cookies to improve your experience, personalize content, and better understand how you interact with our Services.

You can instruct your browser to either refuse all cookies or notify you when a cookie is being sent. Additionally, you may have the option to manage your cookie preferences directly within the Huddle App settings. It's important to note that declining cookies may limit your ability to use certain functionalities of Huddle App.

The specific purposes for which we utilize your information depend on the Services you access, how you interact with them, and any preferences you've indicated. To provide more clarity, we've outlined the specific reasons we collect and use your information below.

• To provide the Services and personalize your experience: We use your information to provide, maintain, and improve Huddle App functionality. This includes processing transactions, user authentication, customer support, and overall service operation. For instance, your account name and picture are used for identification within the App. We may attempt to infer your general affiliation with an organization or industry based on your email domain to potentially personalize your experience. However, it's important to note that this method may not always be accurate due to the existence of personal email addresses within organizational domains.
• For research and development: We continuously strive to enhance Huddle App by making it smarter, faster, more secure, and better integrated with your needs. We use anonymized data about user interactions and the valuable feedback you provide directly to us. This combined information helps us identify trends, usage patterns, and areas for improvement, ultimately leading to a more efficient and user-friendly experience.
• For Service-Related Communication: We utilize your contact information to send transactional emails and in-app notifications related to Huddle App. This includes purchase confirmations, subscription renewal reminders, responses to your inquiries and requests, customer support interactions, technical notices, security updates, administrative messages, and onboarding guidance to help you get the most out of specific features. These communications are considered an essential part of the Services, and opting out is generally not available. However, in some instances, you may find opt-out options within the communication itself or your account settings.
• To Provide Customer Support: We leverage your information to address technical difficulties you experience, respond to your support requests, analyze crash data, and ultimately improve Huddle App's functionality and stability.
• Security and Protection: We use the information we collect about you and your activity on Huddle App to verify accounts and user activity. This helps us monitor for suspicious or fraudulent behavior and identify potential violations of our Service policies. Our goal is to maintain a safe and secure environment for all Huddle App users.
• Legal Purposes and Business Protection: In certain situations, we may use your information to comply with legal requirements, respond to legal claims, enforce our policies, protect our legitimate business interests, and safeguard the rights and safety of ourselves and others. This may include using your information for regulatory and audit functions, or during mergers, acquisitions, or divestitures.
• With your consent: In some instances, we may use your information for specific purposes beyond those listed above, but only after obtaining your explicit consent. For instance, we may request your permission to publish your testimonial or feature your customer story to promote Huddle App's services.

We prioritize the security, integrity, and confidentiality of your personal information. We implement appropriate organizational and technical safeguards to protect your data from unauthorized access, alteration, or destruction.

While we strive to maintain the strongest security measures possible, it's important to acknowledge that no online transmission method or electronic storage solution is absolutely 100%. For a more comprehensive overview of our security practices, please refer to our dedicated security & data privacy document.

Your Data Stays Private: We are committed to protecting your privacy. We do not sell, transfer, or lease your personal information to third parties.

We may occasionally update our Privacy Policy to reflect changes in our practices or comply with legal requirements. We will notify you by posting the revised Privacy Policy on this webpage. It's recommended that you periodically review this policy for any updates. Any modifications to the Privacy Policy take effect when posted here.

How Long We Keep Your Information
At Huddle App, we are committed to responsible data management. We retain your personal information only for as long as necessary to fulfill the purposes outlined in our Privacy Policy, which includes:
• Providing and personalizing the Services
• Improving Huddle App functionalities
• Communicating with you about the Services
• Offering customer support
• Ensuring security and protection
• Fulfilling legal and business obligations
Factors Affecting Data Retention
The specific duration we retain your information depends on a variety of factors, including:
• The type of information: Some data, such as account information, may need to be retained for longer periods to maintain your account functionality.
• Legal requirements: In some cases, we are obligated by law to retain your information for a specific period.
• Business needs: We may also retain your information for a limited period for legitimate business purposes, such as fraud prevention or analytics (in an anonymized way).
Factors Affecting Data Retention

We will delete your personal information when it is no longer required for the purposes stated above, or upon your request (subject to certain legal requirements).

Deletion Process

If you choose to deactivate your Huddle App account, we will initiate a deletion process in accordance with our data retention policy and applicable laws. However, some residual data may be retained in backup systems for a limited period for disaster recovery or legal purposes.

Your Right to Access and Control Your Information

You have the right to access and control your personal information. Please refer to our Privacy Policy for details on how to:

• Access and update your information
• Request deletion of your information

We encourage you to periodically review your information and update it as needed.

Changes to Our Data Retention Policy

We may update our Data Retention Policy from time to time. We will notify you of any changes by posting the revised policy on this app.

If you have any questions or concerns about this Privacy Policy or our data practices, please feel free to contact us at www.huddleapp.com. We will do our best to address your concerns promptly and comprehensively.